Brickwise

Brickwise is a Y Combinator-backed AI property management platform founded by Ismail J and Elias Kassell, former Googlers who previously managed 130 properties and deeply understand property management pain points. Brickwise automates the most labor-intensive operational task in property management: maintenance and repairs. The platform provides tenants with a 24/7 accessible AI agent via phone, email, and text who intelligently triages maintenance issues, diagnoses problems, suggests immediate fixes where applicable, schedules repairs with approved vendors, and coordinates contractors. The AI understands the nuances of different property issues and can suggest solutions on-the-spot, significantly reducing unnecessary repair visits. Property managers receive complete visibility into all maintenance activities through automated updates and escalation workflows—only exceptions require manual intervention. This approach directly addresses the industry standard of 1 property manager per 100-120 properties by dramatically reducing labor costs and improving response times. Brickwise aims to eventually automate the entire property lifecycle but is starting with maintenance, the highest-ROI automation opportunity. The platform delivers new margins and operational efficiencies previously impossible pre-AI for landlords and property management companies globally.