Brickwise

AI property manager that automates maintenance requests and operations 24/7 via phone, email, and text for landlords and property managers

24/7 AI maintenance agent (call/email/text)intelligent issue diagnosis and resolution suggestionswork order automation and contractor coordinationreal-time tenant and property manager notificationsautomated updates and escalation workflows

About Brickwise

Brickwise is a Y Combinator-backed AI property management platform founded by Ismail J and Elias Kassell, former Googlers who previously managed 130 properties and deeply understand property management pain points. Brickwise automates the most labor-intensive operational task in property management: maintenance and repairs. The platform provides tenants with a 24/7 accessible AI agent via phone, email, and text who intelligently triages maintenance issues, diagnoses problems, suggests immediate fixes where applicable, schedules repairs with approved vendors, and coordinates contractors. The AI understands the nuances of different property issues and can suggest solutions on-the-spot, significantly reducing unnecessary repair visits. Property managers receive complete visibility into all maintenance activities through automated updates and escalation workflows—only exceptions require manual intervention. This approach directly addresses the industry standard of 1 property manager per 100-120 properties by dramatically reducing labor costs and improving response times. Brickwise aims to eventually automate the entire property lifecycle but is starting with maintenance, the highest-ROI automation opportunity. The platform delivers new margins and operational efficiencies previously impossible pre-AI for landlords and property management companies globally.

Key features

  • 24/7 AI maintenance agent (call/email/text)

  • intelligent issue diagnosis and resolution suggestions

  • work order automation and contractor coordination

  • real-time tenant and property manager notifications

  • automated updates and escalation workflows

  • maintenance scheduling and optimization

  • tenant communication automation

  • property performance analytics

  • tenant satisfaction tracking

  • scalable for thousands of properties

  • end-to-end maintenance automation

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