Colleen AI

Colleen AI (now part of Entrata as ELI+) is an AI-powered platform specializing in rent collection, lease renewals, and resident engagement for multifamily property management. Founded in December 2021 with headquarters in Daytona Beach, Florida, the company raised $3.5 million in Series Seed funding in 2023. The platform reduces unpaid rent by 40% and increases collection success rates by 20% while saving property teams 80% of collection time. Colleen uses proprietary generative AI trained on millions of resident interactions to personalize outreach frequency, timing, and content. It handles omni-channel communication through text, email, and voice to engage residents at their preferred touchpoints. The platform automates lease renewal processes and post-resident recovery for debt collection. Colleen integrates with major PMS providers including Yardi, RealPage, Entrata, RentManager, and ResMan. The acquisition by Entrata in June 2024 integrated Colleen's technology as ELI+, allowing it to access thousands of data variables within the Entrata OS.