Tiledesk

Open-source AI chatbot platform that enables real estate agencies to provide 24/7 customer support across multiple communication channels.

Open-source AI chatbotsMulti-channel supportWhatsApp integrationFacebook Messenger supportLive chat

About Tiledesk

Tiledesk transforms real estate customer communication through sophisticated AI-powered chatbot technology that operates across multiple channels seamlessly. Real estate agencies deploy Tiledesk chatbots to handle initial property inquiries, schedule viewings, provide property information, and qualify leads automatically through their websites, WhatsApp Business, and Facebook Messenger platforms. The system's strength lies in its ability to understand real estate-specific terminology and respond intelligently to common questions about property features, pricing, availability, and neighborhood information. When complex inquiries arise that require human expertise, Tiledesk seamlessly transfers conversations to live agents while maintaining full context. The platform's open-source nature allows real estate companies to customize chatbot responses, integrate with existing property management systems, and scale their customer service operations without proportionally increasing staff costs, making it particularly valuable for agencies handling high volumes of property inquiries.

Key features

  • Open-source AI chatbots

  • Multi-channel support

  • WhatsApp integration

  • Facebook Messenger support

  • Live chat

  • Human handoff

  • Workflow automation

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